BPO service becomes one the primary requirements where businesses transmits their operational actions and errands to the third party at most affordable price. It is most effective and efficient way for the organizations to enhance their productivity and capabilities at lower cost.
These services are used for diverse business sectors like banking & finance, Medical, Retail, Logistics, health care and more. At RamBee, Inc. we focus on accomplishing our client requirement by providing high quality, reasonable cost, and reliable services. We provide outstanding services that convert your business heads-on into a profitable one.
- Customer support services: 24/7 inbound / outbound call center services that address customer queries and concerns through phone, email and live chat.
- Technical support services: Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.
- Telemarketing services: Interacting with potential customers and creating interest for the customer’s services/ products. Up-selling, promoting and cross selling to existing customers and completing online sales processes.
- IT help desk services: Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.
- Insurance processing: New business acquisition and promotion, claims processing, policy maintenance and policy management.
- Data entry and data processing: Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.
- Data conversion services: Data conversion for databases, word processors, spreadsheets and software applications. Data conversion of raw data into PDF, HTML, Word or Acrobat formats.
- Bookkeeping and accounting services: Maintenance of the customer’s general ledger, accounts receivables, accounts payables, financial statements, bank reconciliations and assets / equipment ledgers.
- Form processing services: Online form processing, payroll processing, medical billing, insurance claim forms processing and medical forms processing.
- Online research: Internet search, product research, market research, surveys, analysis, web research and mailing list research.